TRANSACTION OFFICERS AND CUSTOMER CARE OFFICERS VACANCIES, FIRST GENERATION BANK , NIGERIA

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Whytecleon Limited is a solution based business consulting firm with focus on providing practical and well researched solutions to help our clients bridge the gap between Strategy Development, Talent Acquisition, Strategy Execution and Organizational Performance. We do this by providing organizational development and human resources management expertise and knowledge to guide, advice and support our clients in achieving and sustaining workplace success.

Our client, a first generation bank in the Nigeria economy seeks to recruit highly intelligent, young and dynamic professionals with integrity for the following positions nationwide:
Job Title: Transaction Officers (TO)
Duties
  • Processing opening, reactivation and closure of account’s
  • File customer’s records
  • Process ATM cards for customers
  • Replace lost/expired customer instruments such as ATM Cards, Cheque books etc
  • Perform other duties as assigned by Transactions Service Team Lead
Skills Required
  • Good customer service orientation
  • Good problem solving skills
  • Proficient in the use of MS Office
  • Good oral and written communication skills
  • Educational Qualification
  • HND Graduate Only (Minimum Lower Credit)
  • Age: Not more than 30 years
  • Experience in banking industry will be an added advantage
Job Title: Customer Care Officers (CCO)
Duties
  • Attend to customer enquiries promptly and efficiently
  • Process internet banking service and e-products requested
  • Issue banker’s signature confirmation and reference letter as required
  • Refer customer request beyond his/her limit to appropriate authority
  • Perform other duties as assigned by Business Service Manager
Skills Required
  • Good customer service care
  • Good problem solving skills
  • Good documentation and record keeping
  • Good reading and listening skills
  • Educational Qualification
  • HND Graduate Only (Minimum Lower Credit)
  • Age: Not more than 30 years
  • Experience in banking industry will be an added advantage
Application Deadline: 27th March, 2012
Method of Application
Interested candidates should send their Resume to: recruitment@whytecleon.com quoting position sought as subject of the email.
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